Contact information
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📦 Shipping & Delivery
At PeakMan, we ship all orders quickly, securely, and with full tracking from our international fulfillment center.
Our goal is simple: fast shipping, clear communication, and zero surprises. Below you’ll find everything you need to know about delivery times, tracking updates, and what to expect once your order is placed.
🚛 Shipping Options (USA)
We currently offer two delivery options:
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1. Free Standard Shipping — Estimated 8–12 business days
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Available on all orders.
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Most customers receive their package within 8–12 days, depending on the shipping destination and carrier conditions.
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2. Priority Express — $5.95 — Estimated 6–10 business days
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Faster processing + priority handling.
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Ideal if you want quicker delivery or need the product for an upcoming occasion.
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All delivery windows shown above are estimates based on our last 30 days of shipping data.
📦 Order Processing Time
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All orders are processed within 24–48 hours (business days).
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Once shipped, you’ll automatically receive an email with your tracking link.
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Orders placed during weekends or holidays are processed the next business day.
🔍 Tracking Your Order
As soon as your package leaves our fulfillment center, you will receive:
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Your tracking number.
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A direct link to follow your shipment.
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Live updates as your package moves through the carrier network.
You can also check your order status anytime at: 👉 Track My Order
🌎 Where We Ship From
We ship directly from our international logistics centers located in the US or Asia, depending on your location (premium export line). This allows us to guarantee:
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Fresh stock
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Fast dispatch
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Full traceability
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Secure packaging
📬 Delivery Expectations
To avoid any confusion or disputes, please note:
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Delivery estimates are based on real average delivery times observed in the past month.
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Some factors such as customs clearance, peak seasons, or local carrier delays may extend the delivery window slightly.
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These situations are rare, but they can happen with all international shipments.
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If your package appears delayed, don’t worry — our support team monitors all shipments and will assist you immediately.
❗ If Your Package Seems Delayed
If your tracking hasn’t updated for a few days, this is normal during certain carrier transitions (export → import). Still, we recommend:
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Checking your tracking link again after 24 hours.
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Contacting our support team if there’s no update for more than 5 business days.
We will contact the carrier directly and follow up on your behalf.
🛡️ Delivery Guarantee
Your order is protected from the moment it leaves our warehouse until it reaches your doorstep.
If your package is:
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Lost in transit.
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Stuck with no updates for an extended period.
Simply contact our support team — we will resolve the issue for you immediately with a replacement or refund, depending on the situation. We stand behind every order.
📞 Need Help?
Our US-based support team responds within 24 hours (business days). If you have any questions about your order, tracking, or delivery status, just reach out:
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👉 Support Email: support@trypeakman.com
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👉 Track My Order: https://trypeakman.com/apps/parcelpanel (Note: If you use a different tracking app on Shopify, update this link).