Shipping policy

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📦 Shipping & Delivery

At PeakMan, we ship all orders quickly, securely, and with full tracking from our international fulfillment center.

Our goal is simple: fast shipping, clear communication, and zero surprises. Below you’ll find everything you need to know about delivery times, tracking updates, and what to expect once your order is placed.

🚛 Shipping Options (USA)

We currently offer two delivery options:

  • 1. Free Standard Shipping — Estimated 8–12 business days

    • Available on all orders.

    • Most customers receive their package within 8–12 days, depending on the shipping destination and carrier conditions.

  • 2. Priority Express — $5.95 — Estimated 6–10 business days

    • Faster processing + priority handling.

    • Ideal if you want quicker delivery or need the product for an upcoming occasion.

All delivery windows shown above are estimates based on our last 30 days of shipping data.

📦 Order Processing Time

  • All orders are processed within 24–48 hours (business days).

  • Once shipped, you’ll automatically receive an email with your tracking link.

  • Orders placed during weekends or holidays are processed the next business day.

🔍 Tracking Your Order

As soon as your package leaves our fulfillment center, you will receive:

  • Your tracking number.

  • A direct link to follow your shipment.

  • Live updates as your package moves through the carrier network.

You can also check your order status anytime at: 👉 Track My Order

🌎 Where We Ship From

We ship directly from our international logistics centers located in the US or Asia, depending on your location (premium export line). This allows us to guarantee:

  • Fresh stock

  • Fast dispatch

  • Full traceability

  • Secure packaging

📬 Delivery Expectations

To avoid any confusion or disputes, please note:

  • Delivery estimates are based on real average delivery times observed in the past month.

  • Some factors such as customs clearance, peak seasons, or local carrier delays may extend the delivery window slightly.

  • These situations are rare, but they can happen with all international shipments.

  • If your package appears delayed, don’t worry — our support team monitors all shipments and will assist you immediately.

❗ If Your Package Seems Delayed

If your tracking hasn’t updated for a few days, this is normal during certain carrier transitions (export → import). Still, we recommend:

  • Checking your tracking link again after 24 hours.

  • Contacting our support team if there’s no update for more than 5 business days.

We will contact the carrier directly and follow up on your behalf.

🛡️ Delivery Guarantee

Your order is protected from the moment it leaves our warehouse until it reaches your doorstep.

If your package is:

  • Lost in transit.

  • Stuck with no updates for an extended period.

Simply contact our support team — we will resolve the issue for you immediately with a replacement or refund, depending on the situation. We stand behind every order.

📞 Need Help?

Our US-based support team responds within 24 hours (business days). If you have any questions about your order, tracking, or delivery status, just reach out: